Refund policy
30-day money-back guarantee
If anything you buy from Cornice Home doesn't suit your home, you can return it within 30 days of delivery for a full refund. Returns are free.
How to start a return
- Email support@cornicehome.com within 30 days of delivery.
- Include your order number and a short note on why you're returning it.
- We'll reply within one business day with your return instructions.
If you send the item back, we'll email you a free prepaid return label.
We refund you in full, to your original payment method, within 2 business days of the carrier scanning your return. Shipping is free, so there's nothing to deduct. Your bank may take 5–10 business days to show it.
What's covered
Every product is covered; there are no exclusions. There are no restocking fees and no return shipping costs.
Damaged, faulty or wrong items
If your order arrives damaged or faulty, or it isn't what you ordered, email a photo to support@cornicehome.com within 30 days of delivery. We'll send a free replacement or refund you in full, whichever you prefer.
Orders that don't arrive
If your order hasn't arrived 20 business days after you placed it, or tracking shows it was lost, email us. We'll reship it or refund you in full.
Cancellations
To cancel before your order ships, email us and we'll refund you in full. Once it has shipped, the money-back guarantee above applies.
Before you dispute a charge
Please email us first. We'll resolve it faster than your bank can.